Process, People, and Conflict Management in Organizations: A Viewpoint Based...
AbstractPurpose - In this Viewpoint, we argue that the predominant method of analyzing conflict management focuses too heavily on the managerial interests in administrative efficiency and productivity...
View ArticleTHE EFFECT REPRESENTATIVES HAVE ON THEIR CLIENT’S PERCEPTIONS OF JUSTICE AND...
AbstractPurpose - This paper presents a theoretical framework for assessing the effects representatives have on their client’s perceptions of justice, outcome and satisfaction, as well as the treatment...
View ArticleThe relationship between conflict, anticipatory procedural justice, and...
AbstractPurpose - Purpose – This study explores the role of anticipatory procedural justice, seriousness/type of conflict, and design of ombudsman processes with intentions to use ombudsman processes...
View ArticleThe Exit Option: Mediation and the Termination of Negotiations in the...
AbstractPurpose - This study examines the mediation exit option, which is one of the most important tactics available to any third party mediator.Design/methodology/approach - We analyze a crucial...
View ArticleTHE STRATEGIC USE OF CAUCUS TO FACILITATE PARTIES’ TRUST IN MEDIATORS
AbstractPurpose - Mediators’ impartiality and empathy are two classical factors in the parties’ trust in mediators. However, mediators are often torn between being impartial and being...
View ArticleToward a Parsimonious Model of Arbitrator Acceptability: What Matters Most in...
AbstractPurpose - This study takes a construct validation approach toward developing and testing a parsimonious, yet comprehensive, higher-order factor model of arbitrator acceptability that helps to...
View ArticleProcess, people, and conflict management in organizations: A viewpoint based...
AbstractPurpose– In this viewpoint, the authors argue that the predominant method of analyzing conflict management focuses too heavily on the managerial interests in administrative efficiency and...
View ArticleThe effect representatives have on their client's perceptions of justice and...
AbstractPurpose– The purpose of this paper is to present a theoretical framework for assessing the effects representatives have on their client's perceptions of justice, outcome and satisfaction, as...
View ArticleThe relationship between conflict, anticipatory procedural justice, and...
AbstractPurpose– The purpose of this study is to explore the role of anticipatory procedural justice, seriousness/type of conflict, and design of ombudsman processes with intentions to use ombudsman...
View ArticleThe exit option: mediation and the termination of negotiations in the...
AbstractPurpose– The purpose of this study is to examine the mediation exit option, which is one of the most important tactics available to any third party mediator. Design/methodology/approach– The...
View ArticleThe strategic use of caucus to facilitate parties' trust in mediators
AbstractPurpose– Mediators' impartiality and empathy are two classical factors in the parties' trust in mediators. However, mediators are often torn between being impartial and being empathetic. The...
View ArticleToward a parsimonious model of arbitrator acceptability: What matters most in...
AbstractPurpose– The aim of this study is to take a construct validation approach toward developing and testing a parsimonious, yet comprehensive, higher-order factor model of arbitrator acceptability...
View ArticleTrue and hollow forgiveness, forgiveness motives, and conflict resolution
AbstractPurpose– The main aim of this study is to explore the motivational process behind two types of forgiveness – i.e. true and hollow forgiveness. It is predicted that victims who engage in true...
View ArticleWorkplace conflict and employee well-being: The moderating role of detachment...
AbstractPurpose– The purpose of this study is to address the relation between task and relationship conflicts at work and employee well-being. It seeks to examine psychological detachment from work...
View ArticlePromoting integrative bargaining: mental contrasting with implementation...
AbstractPurpose– The present experiment aimed to test the impact of a self-regulatory strategy of goal pursuit – called mental contrasting with implementation intentions (MCII) – on an integrative...
View ArticleThe influence of conflict centrality and task interdependency on individual...
AbstractPurpose– The purpose of this study is to analyze the connections between centrality within conflict networks, individual performance, and job satisfaction from the perspective of social...
View ArticleWho suffers pluralistic ignorance of conflict avoidance among Japanese?:...
AbstractPurpose– The purpose of this study is to examine individual differences in the susceptibility to pluralistic ignorance of avoidance among Japanese by measuring the value of social harmony....
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